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Privacy Statement for Currency Direct Enquiries

Last updated: 06 May 2026

 

PropertyPal takes your privacy seriously. By clicking "Speak To An Expert", you consent to PropertyPal collecting and sharing your personal information with Currencies Direct Ltd (Company number 03041197) of One Canada Square, Canary Wharf, London E14 5AA (“Currencies Direct”) and to Currencies Direct using, processing, transferring and storing your personal information for the purpose of assisting with your currency exchange enquiry and/or as otherwise required by law. Please review the details below to understand how your data will be processed.

Who is collecting your data?

  • PropertyPal.com Ltd (PropertyPal) will collect your name, phone number, email address.

How will PropertyPal use your data?

  • PropertyPal will use this information solely to pass your enquiry to Currencies Direct for currency exchange purposes and/or as otherwise required by law.
  • PropertyPal will retain your data for a maximum of one year in accordance with our Retention of Records policy, after which it will be anonymised.
  • PropertyPal may share your personal data with (i) third party service providers; and/or (ii) third parties to whom it may choose to sell, transfer or merge parts of its business or assets or where it acquires other businesses; and/or (iii) others as required by law. PropertyPal will only permit third party service providers to process your personal data for specified purposes. PropertyPal will only transfer your personal data outside of the UK and/or EEA where permitted under relevant law. 

Who will your data be shared with?

  • Your information will be transferred to Currencies Direct, who will process your enquiry and provide relevant currency exchange services.
  • Currencies Direct may share your personal data with (i) third party service providers; and/or (ii) third parties to whom it may choose to sell, transfer or merge parts of its business or assets or where it acquires other businesses; and/or (iii) others as required by law. Currencies Direct will only permit third party service providers to process your personal data for specified purposes. Currencies Direct will only transfer your personal data outside of the UK and/or EEA where permitted under relevant law. 

How will Currencies Direct use your data?

  • Currencies Direct will use your details to contact you regarding your currency exchange enquiry and/or as otherwise required by law.
  • They may assess your potential property transaction and provide you with relevant advice.
  • They will retain your data for as long as necessary to fulfil the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements and for the period required by legal and regulatory obligations. They may retain your personal data for a longer period in the event of a complaint or if they reasonably believe there is a prospect of litigation.

Your Rights

  • You have the right to withdraw consent at any time by contacting [email protected].
  • You can also request access, correction, or deletion of your data.

By proceeding, you confirm that you have read and understood this privacy statement and consent to PropertyPal sharing your information with Currencies Direct and to Currencies Direct using, storing, processing and transferring your personal data for the purposes and in the manner outlined above.